Replacement

We have a 7-day replacement policy, which means you have 7 days after receiving your item to request a replacement.

No return policy where customer are informed that they are not allowed to return only replacement available

To be eligible for a replacement, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

To start a replacement, you can contact us at spworkhours@gmail.com. Please note that replacements will need to be sent to the following address:
PURANI BASTI NAHARGARH ROAD NEAR SANTOSHI MATA TAMPLE, JAIPUR, RJ, 302001, India

If your replacement is accepted, we’ll send you a replacement shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a replacement will not be accepted. Please note that if your country of residence is not India, shipping your goods may take longer than expected.

You can always contact us for any replacement questions at spworkhours@gmail.com.

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we may evaluate the issue and make it right.
Certain types of items cannot be replacemented, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept replacements for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept replacements on sale items or gift cards.

Exchanges

The fastest way to ensure you get what you want is to replacement the item you have, and once the replacement is accepted, make a separate purchase for the new item.

Refunds

We will notify you once we’ve received and inspected your replacement to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your replacement, please contact us at spworkhours@gmail.com.